At AI Robotics Gallery, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the Malaysian Personal Data Protection Act 2010 (PDPA). By using our e-commerce platform, you agree to the terms outlined in this policy.

When you register for an account or make a purchase on our platform, we may collect certain personal information from you, including your username, date of birth, email address, phone number, payment details, and delivery address. Information is collected when you sign up for an account, provide login credentials, complete payment or shipping forms, or communicate with us via our in-platform chat or email.

We use your personal data primarily to process and fulfill orders, enhance our services, and communicate with you regarding your account or transactions. We may also send you marketing emails from time to time; you have the right to opt out of these messages at any time. If you wish to cancel your account entirely, you may do so by emailing us at airoboticsgallery@gmail.com.

To complete transactions and deliver products, we may share your information with payment gateway providers, courier services, or other third parties when necessary for business operations, legal compliance, or other legitimate purposes. We do not sell your personal data to any third party.

Your data will be retained for as long as your account remains active. If you choose to delete your account, we will remove your personal data from our systems unless retention is required for legal reasons. You may request corrections to your information, subject to reasonable conditions through airoboticsgallery@gmail.com.

We take your security seriously, storing your data on secure servers and limiting employee access to authorized personnel only. While we employ strict measures to safeguard your data, no method of storage or transmission is completely secure, and we cannot guarantee absolute protection.

Our platform does not allow individuals under the age of 18 to register for an account. If a minor provides a false date of birth to create an account, we cannot be held responsible. We expect parents and guardians to monitor their children’s online activities and purchasing behavior.

At present, we do not use cookies or similar tracking technologies. However, this may change in the future, and if so, we will inform users beforehand.

From time to time, we may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. If we make any significant changes, we will notify you via email.

If you have questions or concerns about this Privacy Policy or your personal data, you may contact us through the chat function on our e-commerce platform or via email at airoboticsgallery@gmail.com.